Drayton International - Privacy Policy

Drayton International (“Drayton”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through our website (draytonintl.co) and when you contact us, how we use it, and the rights you have. It is designed to comply with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and applicable data-protection law in Bahrain.

Drayton International is an industrial safety equipment manufacturer and authorized KARAM distributor in Saudi Arabia and Bahrain.

We only collect information you choose to give us, or that is needed to run the website:

• Enquiry Details You SubmitSubmitted through our contact form, quote request, WhatsApp, email, or phone — such as your name, company, email address, phone number, city, product interest, and the content of your message.
• Technical Data Collected AutomaticallySuch as IP address, browser and device type, pages visited, and cookie data (see Section 6).

Note: We do not intentionally collect sensitive personal data, and we ask that you do not send it to us.

We use your information to:

We process your personal data based on your consent (given when you submit an enquiry), to take steps at your request before entering a contract, to perform a contract with you, and for our legitimate business interests — in line with the KSA PDPL.

Our website uses cookies and similar technologies to make the site work and to understand website traffic (for example, Google Analytics). You can control or disable cookies through your browser settings.

We do not sell your personal data. We may share it with:

• Trusted service providers: Who help us operate the business (for example website hosting, IT, analytics, and delivery/logistics);
• Business partners: Where needed to fulfil your request (for example product supply or after-sales service);
• Regulatory authorities: Where required by law or official mandates.

Any provider that processes data on our behalf must protect it and use it only as we instruct.

Some of our service providers may process data outside Saudi Arabia. Where this happens, we take steps to make sure your data remains protected in line with the KSA PDPL and applicable law.

We keep your personal data only as long as needed for the purposes above, to meet legal and warranty obligations, and to keep proper business records — after which it is securely deleted or anonymised.

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your information safe.

Under the KSA PDPL, you have the right to be informed about how your data is used, to access your data, to request correction of inaccurate data, to request deletion, and to withdraw your consent.

To exercise any right, contact us at info@draytonintl.co. You also have the right to complain to the competent authority (SDAIA) in Saudi Arabia.

Our website may link to third-party sites (for example partners or social media). We are not responsible for their privacy practices, so please review their policies.

We may update this Privacy Policy from time to time. The latest version will always appear on this page with its effective date.